HOUSE RULES:

--HEALTH & VACCINATIONS:
We, at CCR, strive to maintain a healthy environment for all our guests. Therefore, there are certain requirements that must be met. Every pet must be at least 16 weeks old. Every female must not be in heat. Every pet must be in good health and have not had a contagious illness in the last 14 days. Every pet must be flea & tick free. If fleas &/or ticks are discovered after arrival, treatment will be administered at owner’s expense or will be expelled from CCR.
Every pet must be up to date on their vaccinations. These include Distemper/Parvo, Rabies & Bordetella. We must have a copy of your pet’s vaccinations from your veterinarian. This is required by law & no pet will be allowed to stay at CCR without it. Please make sure you have any immunizations administered at least 7 days prior to arrival at CCR. This gives their bodies time to build up the immunities necessary for the vaccines to work. Also, please make sure the Bordetella vaccine is administered. Bordetella (kennel cough) is a highly contagious respiratory infection. This vaccine is additional to normal yearly vaccines but is necessary for boarding. We take every precaution to keep any illnesses from occurring, but air borne illnesses are always a possibility. Every pen is washed & disinfected between guests and all toys are washed before they are provided to guests. Also, if you are not a resident of Missouri, you must provide a health/travel certificate from your veterinarian as required by USDA law.
--FOODS & MEDICATIONS:
Please bring enough food for your pet’s stay. Whereas we do offer food, bringing food from home that your pet is used to eating can keep them from getting an upset stomach due to a change in diet. We feed breakfast at approximately 8am and dinner at approximately 8pm. If your pet needs different feeding requirements, please let us know. Please bring food in a container labeled with your pet’s name. If you do not bring any/enough food for your pet’s stay with CCR, we will provide food for them for an additional cost. With your permission, we will hand out snacks/treats for your pet during their stay at no cost to you. We do not allow rawhide treats to avoid any potential choking hazards.
We can administer simple medications including oral & topical. We cannot administer intravenous medications & we do not accept any dog that is currently undergoing treatment for a transmittable disease. Please bring their medications clearly labeled with your pet’s name & written instructions on administering.
--COLLARS & COMFORT ITEMS:
We, at CCR, like our guests to be as comfortable and content as possible. You may bring bedding, toys or any other items from home that might make your pet feel at ease as long as the items can be safely left with them when unsupervised. CCR does not assume any liability for chewed, destroyed, dirty or lost items. Your pet must wear a properly fitted collar while on CCR premises. You pet must also be on a leash or in a carrier when entering and leaving the premises.
--RESERVATIONS/DEPOSITS & CANCELLATIONS:
Reservations are required for boarding. A deposit of $10 per night per pen is required for reservations. You must cancel your reservations at least 10 days prior to the scheduled arrival date in order to receive a deposit refund.
--CHECK-IN, PICK-UP & PAYMENT:
Check-in and pick-up times are from 8am to 11am. If you pick up your pet after 12pm noon, you will be charged for another night. Special check-in and pick-up times can be arranged. We try to be as accommodating as possible, but some limitations exist. Please contact us to make special arrangements.
Boarding payment (minus deposit already paid) is due when you check-in your pet with CCR. Any other charges applied during your pet’s stay are to be paid when you pick-up your pet.